At Ability Insurance Agency, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data when you interact with our website, services, or contact us through various channels. By using our services or providing us with your information, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

  1. Contact Information: This includes your name, email address, phone number, and mailing address.

  2. Insurance Information: We may collect information related to your insurance needs, coverage, claims history, and other relevant details.

  3. Payment Information: When you make payments for insurance premiums or related services, we may collect payment card information or other financial data. Please note that we do not store your payment card information, and it is securely processed by trusted third-party payment processors.

  4. Usage Information: We may collect information about how you interact with our website, such as your browsing history, IP address, device information, and cookies (for more information, please refer to our Cookies Policy).

  5. Communication Records: We may keep records of your communications with us, including emails, phone calls, and other correspondence.

How We Use Your Information

We use your personal information for the following purposes:

  1. Providing Services: We use your information to provide insurance-related services, process claims, and respond to your inquiries.

  2. Communication: We may use your contact information to communicate with you about your insurance policies, updates, and promotional offers.

  3. Improving Services: We analyze usage data to enhance our website and services, ensuring a better user experience.

  4. Compliance: We may use your information to comply with legal obligations and regulatory requirements.

Disclosure of Your Information

We may share your personal information in the following circumstances:

  1. Service Providers: We may disclose your information to trusted service providers who help us deliver our services. These providers are contractually obligated to safeguard your data.

  2. Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

Your Rights

You have certain rights regarding your personal information, including the right to:

  1. Access your data.

  2. Correct inaccuracies in your data.

  3. Withdraw your consent (if applicable).

  4. Delete your data, subject to legal and contractual restrictions.

  5. Object to the processing of your data.

  6. To exercise these rights or inquire about your data, please contact us using the information provided below.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be effective immediately upon posting on our website. Please review this policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Ability Insurance Agency (801) 727-7277

We are committed to addressing your concerns and protecting your privacy.

Last Updated: September 3, 2023